Texas Health Women’s Specialty Surgery Center (THWSSC) is a state-of-the-art women’s surgical facility in Dallas and part of the Texas Health Presbyterian Hospital Dallas health system, providing urology, gynecological, breast, and reconstructive surgery. As its teams worked across multiple procurement and payment platforms, day-to-day operations became increasingly difficult to manage. THWSSC turned to Trivalence to unify its processes, save time, and uncover additional value.
The challenge came from disconnected tools spread across finance, supply chain, and AP. Staff spent up to five hours a day on procurement alone, plus another 15.5 hours a week processing invoices. Beyond juggling separate logins and platforms, the fragmented procurement, payment, and AP process led to duplicate payments, delays, and recurring reconciliation issues. THWSSC knew it needed a more unified solution that would free staff time, reduce complexity, and reveal opportunities for savings.
The Trivalence solution unified procurement, inventory, AP, and payments in one platform, working alongside THWSSC and its third-party AP team. Single Sign-On lets staff log in once with their organizational credentials, easing the password fatigue and security risk of managing multiple systems. Automated AP workflows and an intelligent 3-way match cut the time staff spends on procurement and payment tasks while reducing errors and duplication. An embedded item master strengthened inventory tracking and control, and an all-in-one vendor platform improved vendor oversight and surfaced new cost-saving opportunities.
The results were immediate and measurable. Since implementing Trivalence, THWSSC has the following:
- Improved operational efficiency by 50%, saving 17.5 hours per week on purchase order processing
- Reduced invoicing time by 45%, saving 1.72 minutes on every invoice processed
- Saved $5,000 annually through improved staff efficiency
- Generated $4,000 in annual value with a clean item master for data integrity
- Uncovered $19,800 in annual value through Trivalence’s automated 3-way match
“Trivalence is one of the easiest systems I’ve ever used,” said Nancy Calero, Accounts Payable Specialist at Texas Health Women’s Specialty Surgery Center.
Read the full Women’s Surgery Center case study below.